Return postage - buyer closed case | Member To Member Support

alpha-digital · 2026-04-21T22:45:46.348000Z

I sold an item on eBay clearly stating that the item alone was for sale and that no leads etc were included. On receipt the buyer insisted that the item should have come with the leads as the condition was like new, even though the listing stated it didn’t come with them.We agreed for him/her to send the item back for a full refund and I paid postage for the return via eBay. I have not received the item back and today I got a message saying that the buyer closed the return case, which leaves me out of pocket for the return too. How can I get eBay to refund me for the post?

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Return postage - buyer closed case | Member To Member Support | eBay UK