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Return one of two
I thought I had cancelled an order for an item, and then I bought it again almost immediately (this time applying the discount code).
However, both orders have been processed and I now have two items of the same thing.
They arrived at the same time, in different packages.
I have opened one, the other is still in its original packaging.
I can't see any reference to a order number, so how do I tell which is which?
3 comments
john1297576
Mentor6 months agoYou need to understand that BUYER cannot cancel, they can only ask, and if a private seller they are not obliged to cancel.
Suggest if you cannot return, sell on yourself.
To identify which is which, is there no postmark as on the listings there would be location of seller. It would pay to open the second package as there might be a delivery note inside.
tobiasd4
Mentor6 months agoIf seller accepts change of mind return, private sellers don't have to.
Then go to item at full price and select return, change of mind, you will have to pay for tracked postage.
jabrumby2012
OP6 months ago