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return of jewellery
Hello, I bought a diamond ring with 7 small diamonds stating it was sparkly and elegant. It is elegant but not sparkly. There is a sheen to it under good light but not what I expected, more matt. It is a nice vintage ring and I have bought this type of ring before with old cut diamonds and they have much more of a glow, but I am disappointed in this ring. The photos from the seller were under flash mostly which gave them a bit of shine. would I be entitled to a return.?
3 comments
**peaseblossom**
Mentor10 months agoFrom what you say if you open a "not as described" return you would get a refund. If necessary escalate to ebay after 3 complete working days.
emac7142
OP10 months agoThank you , I was just wondering if Ebay would be on my side so to speak, but you are right its not as described.
**peaseblossom**
Mentor10 months agoebay always tend to side with buyers. The system is more or less automatic anyway so your case would be accepted.