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Return of a item
Summary: The discussion titled "Return of a item" involves tin-top-mad, jckl1957, and tobiasd4. tin-top-mad initiated the conversation, likely regarding a return issue of an item. jckl1957 and tobiasd4 engaged in the discussion, hinting at possible steps or solutions related to the return process. Despite the multiple exchanges, the content of the messages is unspecified, leaving the exact resolution unclear.
Item came late and when opened (a fridge for a motorhome) was seriously damaged, after a nightmare trying to get seller to agree to a return, they sent me a return label to send it back, it’s not been collected yet and it’s been 2 days, what do I do now? It’s with evri so I could take to a drop off place but where is that to me I have no idea, seller has stopped answering messages now it’s a joke I want my money back it’s nearly £400 I don’t know what to do next. Is there no way of getting in contact with eBay about this? Im sure the way the sellers been they’ll say they haven’t had it back even if they do to be honest, its a nightmare.
jckl1957
·5 months agoDid you open a case through Ebay?
Was the label supplied through the case?
Any advice will depend on what you have done so far, particularly, have you involved Ebay yet?
tin-top-mad
OP5 months agoSent from Yahoo Mail for iPhone
jckl1957
·5 months agoYou opened a case through Ebay.
Did the seller supply the label through the Ebay case?
Are you certain that a collection has been booked?
tin-top-mad
OP5 months agoSent from Yahoo Mail for iPhone
tobiasd4
Mentor5 months agoEbay supplied labels are not usually collection items.
Go to Evri website and find drop off shops, due to size not all shops will accept it though.
If in doubt contact eBay CS.
tin-top-mad
OP5 months agoSent from Yahoo Mail for iPhone