Return label unusable in Zambia – FedEx QR code, item not as described | Member To Member Support

kabambanyama · 2026-01-11T10:56:49.695000Z

I opened a return for an item that was not as described. eBay issued a FedEx QR-code return label. I am located in Zambia, and this return method cannot be used here. FedEx Zambia does not accept QR-code domestic return labels issued in the US/UK. I am willing to return the item, but the provided return method is not usable in my country. I’m unable to reach an eBay agent through chat or phone. What is the correct way to have eBay step in or override the return so this can be resolved?

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Return label unusable in Zambia – FedEx QR code, item not as described | Member To Member Support | eBay UK