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Return item different from what was sold
I recently sold a tyre pressure gauge. The buyer reported it as damaged it wasn't but requested a refund. I asked it to be returned and they did but the gauge returned isn't the gauge I sold. I think he has kept mine and returned a similar faulty one. EBay are intent on refunding them leaving me out of pocket. I don't seem to have any protection.
1 comment
**peaseblossom**
Mentor1 year agoIf the buyer won a case here's how to appeal:
https://www.ebay.co.uk/help/selling/managing-returns-refunds/appeal-outcome-case-seller?id=4369