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Return item.
I opened a return request yesterday. The seller declined the return today, and the return has now been marked as closed. I have not been given the option to ask eBay to step in. Please review this return and reopen it or escalate it to eBay for a decision.”
janicecowley1961
Posted Sep 11, 2026 at 2:14 PM · Edited Sep 11, 2026 at 2:14 PM·Last reply Sep 11, 2026 at 3:24 PM
2 comments
john1297576
MentorSep 11, 2026 at 3:24 PMEbay will never open a closed case.
You do not give details, such as reason for return and what sort of return case you opened.
That would then enable correct answer to be given instead of all the possible alternatives.
tobiasd4
MentorSep 11, 2026 at 2:51 PMWhat case did you open?
If it was item not received and tracking shows delivered, you lose.
If you changed you mind, private sellers can refuse case.