Return fraud
Summary: The discussion revolves around the subject of return fraud. However, no specific content was provided in the discussion itself, leading to an ambiguous understanding of the details or opinions of the participants vdexwatches and jckl1957, other than their engagement on this topic.
Hi to all I have recently sold an item to a member that had set up there account the same day as they bought from me they then returned a bag of soil two weeks later to a different house number on my street this house happened to be occupied bye a police officer I spoke to the postman he told me it was strange as when he scanned the item his hand held computer told him he was at the wrong location so he checked the house number and as it was correct he posted it anyway I then had a notification saying return delivered so I ran out the house to see the postman around 10 doors away so I posted a note through the sed door then an hour or so later I had a knock at the door and it was the police man with a parcel addressed to his number but a random name he watches me open it to find a bag of soil so I told him the situation he offered to stand as a whiteness along with my postman hoo I may add also filed a report when he got back to the sorting office so I had clearly been stolen from yet eBay refunded the scammer and bye doing so facilitated fraud and called a serving police officer a lier as well as myself and the postman now they have slowed down my sales despite the fact I have done nothing wrong and have clearly been scammed what. Am I do
jckl1957
·5 months agoWhen Ebay refund a buyer on your behalf, you have a month to appeal their decision.
So, report the buyer to 'report fraud' - which used to be called Action Fraud.
Report the buyer to Ebay.
Appeal the Ebay decision giving your report fraud reference and any other evidence you have.
How to appeal a case
You can appeal cases that were "closed without seller resolution" from the transaction defect report in your Seller Dashboard.
See your closed cases
How to appeal a case from your Seller Dashboard
vdexwatches
OP5 months agoHi thank you yes I have contacted action fraud in conjunction with eBay reports yet they still refunded the buyer as it seems far easier for eBay to do this than investigating the matter and then they just seem to keep putting up the fees for us that do pay up it all seems very corrupt and makes things totally impossible to start a small business on eBay these days what with situations like this as well as all the wardrobing that is happening I have never known eBay to be this bad and I have been an active user since 2003 and I have sold 1600 items in two years on this account alone yet i now feel like some kind of crook due to the way eBay have handled the situation I think eBay have gone to far with buyer protection and constantly leave sellers in the could so as of the 30 th of April I will be exploring other avenues to sell on as I am not be treated this way bye anyone and to be quite frank I am sick of seeing 26% of my money going to America whilst pennies go to our government from my taxes in comparison way to much money leaving our country really it has to stop before we all run out a