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Return for a refund
What can a buyer do when eBay have found in your favour and you have returned an item for a refund and the seller refuses to accept the returned item? There is no confirmation of return because of that and so eBay can't issue the refund.
5 comments
tobiasd4
Mentor10 months agoYou have 30 days to escalate case, so don't let it time out.
Also ignore seller excuses.
**peaseblossom**
Mentor10 months agoeBay used to accept attempted delivery as enough to issue refund. Have you tried contacting them direct? You can request a callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
wendyel
OP10 months agoAs soon as I get confirmation (at the moment it has bounced back from a
local delivery centre in Suffolk back to a hub in Manchester) I will take
that action.
Thanks again
**peaseblossom**
Mentor10 months agoHopefully you will get your money back. Good luck.
wendyel
OP10 months ago