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return delivery avoidance
I bought a subwoofer from a seller but it arrived faulty, I opened a case and the seller did not reply within 3 working days and Ebay supplied a return postage label, so I sent the goods back but it seems he is avoiding having the goods delivered back to him, as Royal Mail can't get a reply at his address, I think he will leave the package at the sorting office and won't go to pick it up so that after 2 weeks they return it back to me, Ebay won't reimburse me until the goods have been returned to the sellers possession, which he is avoiding, what can I do?
3 comments
tobiasd4
Mentor6 months agoTracking only has to show as attempted delivery, so no good seller refusing to accept parcel.
As long as tracking shows attempted delivery, escalate to ebay to sort.
wheatley58alan
OP6 months agowill issue a full refund within the next 24 hours, thanks for the advice,
A.W.
wheatley58alan
OP6 months agoThanks for the advice, I got in touch with an eBay agent who listened to my case and issued a full refund, thanks again AW