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Return delayed item without charging
How can I return for free postage for item which arrived late and I don't need it more.seller not answering.
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How can I return for free postage for item which arrived late and I don't need it more.seller not answering.
*vyolla*
Mentor1 month agoOn eBay UK, if an item arrives after the latest estimated delivery date, eBay treats that as if the item doesn't match the listing for the purposes of the eBay Money Back Guarantee. This means you can request a return and refund even if the seller's own returns policy wouldn't normally allow a 'changed my mind' return.
Open a return, select 'doesn't match description or photos'.
Your seller then has 3 days to provide you with a pre-paid returns label or you can ask eBay to get involved.