Return
I purchased 2 dresses and they both arrived in one package. I want to return them both so started a return procedure. Ebay refunded me for one dress but not the other dress. I have returned both dresses in the same package but now cannot get a refund for the 2nd dress. Any ideas how I can get a refund for the 2nd dress?
3 comments
jckl1957
·5 months agoIt doesn't matter that they were both sent together.
If you return them, you need a case and a scanned tracking number for each item to guarantee a refund for each one.
jckl1957
·5 months agoWas it the Seasalt dresses?
If you bought these as two separate transactions, you needed to open a case for each item and use a separate label for each item, otherwise you have no proof that both items were received.
If it was a business seller, they may have an address, phone number or email on their listings so contact them and ask for their help.
patricihil-36
OP5 months agofor the package.
I'll contact Seasalt.