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Hi ,
The postage label I have been sent is incorrect. I’ve tried contacting the seller and explaining this . They don’t seem to understand. I’m returning the item as it has missing parts .
Kind regards
2 comments
tressygirl
Mentor11 months agoIf a return label has been sent which does not cover the size / weight of the item, you need to ask Customer Services to send you another and this, they'll charge to the seller's account.
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open for ' live agents' 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.
@buyitbuyit2
buyitbuyit2
OP11 months agoHere’s the photo of the Post Office Screen . I actually work at the Post Office .