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Requesting data from ebay for a bank transaction I don't recognise
Summary: dac.uk.o6akwzf is seeking advice on how to obtain order information from eBay for transactions not associated with their account, suspecting someone else used their card. *vyolla* explains that it is not possible to access purchase details from another account using the same card, suggesting the issue should be addressed with the individual who may have used the card.
Hi Everyone,
As with most companies today, ebay's 'Help & Contact' is no help and does not allow you to contact without first talking to an AI that does not understand a simple question so here I am.
I have gone back through bank records and found a number of transactions for which I can not locate a corresponding order. My feeling is that someone I was living with at the time used my card on their ebay account.
How do I get order information from ebay if the order was NOT made from my account but WAS paid for using my money?
Any help or suggestions would be gratefully received.
*vyolla*
Mentor2 weeks ago · EditedIn a nutshell, you won't be able to. You can only see purchases made on your account with the card. If somebody you were living with has added it to their eBay account or used it to pay for eBay purchases as a Guest there's no way of accessing that information.
If somebody used your card that you know then this would be between you and them.