Locked
Discussion interactions are currently paused.
Request for Assistance With Temporary Seller Account Restriction
Summary: refinedgoods is seeking assistance with a temporary restriction on their eBay seller account and requests clarification on the reason and necessary actions to resolve the issue. They express the urgency of the matter for their small business and the need to contact an eBay representative. Other participants inform refinedgoods that they cannot assist since the account is registered in Pakistan and recommend logging into the correct eBay site to contact customer service directly via the US site for specific guidance.
Hello, I’m contacting you regarding the temporary restriction on my seller account.
I received a notification stating that my account activity has been temporarily restricted while eBay reviews some concerns about my seller account.
Could you please explain the exact reason for this restriction and let me know what specific issue or activity triggered the review?
I would also appreciate it if you could tell me exactly what information or documents you need from me to resolve this issue and restore my selling privileges.
I’m ready to fully cooperate with eBay and provide any verification or documentation required. I would really appreciate your help in resolving this matter and, if possible, removing the restriction from my account as soon as the necessary requirements are completed.
This is very important to my small business, so I would be grateful if you could guide me through the exact steps I need to take.
Thank you very much for your time and assistance.
Hello, I have been trying to contact an eBay agent regarding the temporary restriction on my seller account. I have requested a call several times, but I have not received a call from an agent yet.
Could you please arrange a call with an eBay representative so I can discuss the restriction and understand the exact reason for it?
I would really appreciate your assistance, as I would like to resolve this issue as soon as possible.
Thank you.
fargvs
MentorSep 15, 2026 at 8:22 AMPakistan based and this is the UK site >
Account requirements are UK resident orientated including the need to file acceptable UK based Banking details and valid addresses for payouts which will differ from the Global/International USA site requirements ---
The International > www.ebay.com < site offers many other selling, shipping and Currency/ payment options including acceptable/valid Country and Business registration with Global Banking account/s availability --- For further advice ... https://community.ebay.com
tommystrezures
MentorSep 15, 2026 at 8:16 AMYour account is registered in Pakistan, so we will be unable to offer you any assistance here as these are the UK boards. you need to do as @tressygirl states.
tressygirl
MentorSep 15, 2026 at 8:13 AMBest to log out of this UK site, and log into www.ebay.com this is your homesite, and there may be a different verification process for new members, best ask Customer Services there what is now required.
Contact eBay Customer Services this way, through their help pages.
https://www.ebay.com/help/home
Lines are open between 5 a.m. and 9 p.m. Pacific Time
@refinedgoods
refinedgoods
OPSep 15, 2026 at 8:02 AMmean?
papso22
MentorSep 15, 2026 at 8:09 AMThe account you are using is registered in Pakistan, ebay.co.uk customer service can't help you.
papso22
MentorSep 15, 2026 at 7:53 AMWe are just other members like you, we can't do any of the things you have requested.
*vyolla*
MentorSep 15, 2026 at 7:53 AMIs it for this account?