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Reporting scams
I can’t see anywhere in the help, advice on how to report a buyer for possibly trying to scam. It has become more common for buyers to request a refund based on claiming an item being counterfeit. Then not return the correct item once a refund has been issued. Any suggestions?
2 comments
jckl1957
·7 months agoYou can't report a buyer for 'possibly trying to scam'.
You give very little information.
If the buyer has opened a return, you should accept the return, provide a label and get the item back.
if you don't receive the item back which you sent, come back then for more advice,
*vyolla*
Mentor7 months agoHave you received your item back and issued a refund already?
If so, there isn't anything you can do at this stage.