Reporting Counterfeit Products | Member To Member Support

fgia_27 · 2025-12-21T20:33:46.207000Z

I recently bought some Beauty of Joseon cosmetic products on eBay, and they turned out to be fake. When compared to authentic products, the quality differences are obvious and the items are clearly counterfeits.When I tried reporting this to eBay, their AI system flagged my report as “not violating eBay’s terms of service.” What a joke. I can’t seem to find a way to reach an actual human to resolve this.Has anyone else dealt with this? Any tips on how to get past eBay’s automated system and actually get help? I know I should’ve been more careful, but I didn’t expect eBay’s own reporting system to work against buyers.

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Reporting Counterfeit Products | Member To Member Support | eBay UK