LockedDiscussion interactions are currently paused.Help from the CommunityChevronRightIconMember To Member SupportChevronRightIconReplacement or refund ?Bought a 12 volt item and it has stopped working after 5 months can I get a replacement or a refund?davythornton243View listingsPosted 6 months ago·Last reply 6 months ago 1 commentComment Newest*vyolla*Mentor6 months agoView listingsOnly if the seller says you can. eBay's Money Back Guarantee/Buyer Protection is for 30 days, as is PayPal's. If you paid with a debit or credit card you normally have 120 days to issue a not as described chargeback, after 5 months you're past that now too. If it was a lot of money you may want to take legal advice.
*vyolla*
Mentor6 months agoOnly if the seller says you can.
eBay's Money Back Guarantee/Buyer Protection is for 30 days, as is PayPal's.
If you paid with a debit or credit card you normally have 120 days to issue a not as described chargeback, after 5 months you're past that now too.
If it was a lot of money you may want to take legal advice.