Reopening a closed Return
Please help, I returned an item accidentally, and I’ve now posted it with the label via RoyalMail post office. How can I inform eBay of this, since I can not reopen the return?
3 comments
Please help, I returned an item accidentally, and I’ve now posted it with the label via RoyalMail post office. How can I inform eBay of this, since I can not reopen the return?
jckl1957
·10 months agoYou can't reopen the case.
As you have posted the item back to the seller, hopefully they will choose to refund you when they get the item back.
Leaving the seller neutral feedback for something that is out of their control (your mistake) is a bit unfair.
They can't reopen the return.
papso22
Mentor10 months agoI'm sorry I am confused.
What exactly do you want to tell ebay, and why?
mitsofi-0
OP10 months agoreturned it, but somehow the courier missed it so I thought since a week
had passed I could cancel return and initiate a new one, but I couldn’t.
Now I’ve posted it via post office to seller, and hoping to inform eBay.
Cheers,
Mitchel