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Removing an active listing
A few months ago, I listed an item for sale for pick-up only. I included an external link to the instruction manual in the listing but eBay gave me a policy violation. I tried to 'Resolve' the violation but nothing's happened and I'm not unable to appeal, revise or end the listing as the options are greyed out.
I since created a new listing and sold it but it's just annoying now that the item is listed as active and there's nothing I can do to remove it. Obviously, I can't speak to anyone at eBay and have been going round in circles with the AI chatbot.
Any ideas on how I can get it removed?
5 comments
davidbn2
OP5 months agoAh, thanks for that.
The item is hidden from public view as it's under a policy violation, but I can see it, and it's annoying me 😂
**peaseblossom**
Mentor5 months agoHopefully Customer Support will get rid of the pesky thing for you. 🙂
tressygirl
Mentor5 months agoI seem to remember it cannot be removed.
Annoying that it is, it remains for around 90 days before disappearing !
Thankfully, ' For Your Eyes Only! 👀 '
@davidbn2
john1297576
Mentor5 months agoAs tressygirl says, it stays until it runs out of time. You can do nothing with it, relist edit etc.
Think it is just stays as a reminder. I doubt ebay would remove, as outside links are not allowed.
**peaseblossom**
Mentor5 months agoI can only see your SanDisk and Batman book so it's not actively listed. If you want to contact eBay you can ask them to ring you here:
https://www.ebay.co.uk/help/eua?id=5190