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Regenerating a label?
Hi. My buyers address was wrong and I didn’t know until after generating the label. This is both very annoying to both them and me. Do I really have to cancel the order to regenerate the label?
1 comment
*vyolla*
Mentor1 month agoYour buyer should've noticed that at eBay checkout, where the delivery address is displayed.
You'll need to cancel the order by selecting the 'problem with buyers address' reason and then relist it for them to re-purchase. They can then correct their delivery address before paying.