Refunds for alleged faulty item | Member To Member Support

ngs101 · 2026-07-02T13:26:34.789443Z

I sold an item and Posted it the next day with Evri.The buyer messages me the day after asking if I can send it via royal mail as they never receive items from evri if not they will need a refund.told them item was already dispatched with evri.Item arrives (amazingly) and they claim it is faulty and are now asking for a refund.Call me syndical but it just seems a bit dodgy after them already asking for a refund over stated couriers.what are my options here.thanks

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Refunds for alleged faulty item | Member To Member Support | eBay UK