Refunds after 30 days | Member To Member Support

pauline10200 · 2026-05-06T15:42:38.023000Z

I bought an item 3 months ago which arrived faulty I contacted the seller for a replacement which after sending pictures they agreed to send a replacement… I waited a month it never arrived so I contacted them again and again was promised a replacement which has never arrived I have contacted them again asking for a full refund but as the 30 day return/refund window has passed they are saying unable to refund now I have tried to contact eBay but live agents are unavailable! The robot chat is no help I am at a loss what to do now…..

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Refunds after 30 days | Member To Member Support | eBay UK