refund/return? | Member To Member Support

urban.spm · 2026-03-16T13:13:47.335000Z

I opened a ' item not received case' but a package arrived 3 days later and contained the wrong item. A similar part but with a totally incompatible specification to the one pictured in the listing , which I ordered.I can't open a return because the non arrival case is still open.Does anyone know if cancelling the open case would still leave the option to open a second case on the same transaction for a return and refund?Thanks

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refund/return? | Member To Member Support | eBay UK