Refunding someone immediately who makes an address mistake. | Member To Member Support

ilovelondon9 · 2026-06-25T22:20:56.872518Z

Hi need some help.My qualified eBay balance was showing as £40.50.I then made a sale for £30.The buyer had the wrong address listed so asked to cancel.I agreed to a cancellation.My eBay balance is now showing as £10.50Why has the refund been taken out of my money and not out of somewhere else?I would appreciate your help.My balance should be showing as £70.50.My point is how can I be £30 minus for money I haven’t received?Many Thanks.

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Refunding someone immediately who makes an address mistake. | Member To Member Support | eBay UK