Refunded an ordered instead of cancelled | Member To Member Support

daftdrafty · 2025-10-31T13:45:21.782000Z

I have refunded a buyer for an items they bought. I realised that it was damaged when packaging it for transit.I now think that I should have cancelled the order instead, so they can get their delivery refunded too.When i try to cancel, it will not let me because I have issued a full refund.What should I do in this situation?

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Refunded an ordered instead of cancelled | Member To Member Support | eBay UK