Refund to buyer
I am at my wits end. I returned an order and am told I received a refund on the 3rd of August. I have not received a refund but all attempts to get e bay involved to intervene on my behalf futile.
1 comment
I am at my wits end. I returned an order and am told I received a refund on the 3rd of August. I have not received a refund but all attempts to get e bay involved to intervene on my behalf futile.
**peaseblossom**
Mentor3 weeks agoIf you received notification from ebay that you have been refunded then you will have been. Refunds refurn to source and can take a while. So refunds to your bank can take about 7 days but refund to your credit card can take up to about 30 days, although usually quicker.
If you didn't receive official notification and have opened a return case you should escalate it to ebay. Go to the return case, click on Return Details > Respond to Case > Escalate This Case > Submit.