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Refund scam
Hi I’ve sold a tent online in pristine condition, the buyer has received the tent and damaged it when putting the tent up, claiming that there was dirt on the pegs (after he had used them…) eBay have chosen to charge me the cost and put my balance on a pending -£850. I don’t have the money anymore nor do I think I should be refunding the buyer. Especially after I’ve not received the item back!! Can someone help please I really don’t want to lose out.
3 comments
john1297576
Mentor2 months agoIf buyer opened a Not as described case, then you should have accepted snd provided a return label.
As soon as opened ebay would put the money on hold, and no doubt only force a refund after proof of return.
You must follow the correct procedure, otherwise you do risk having a refund made without getting the tent back.
koodri-0
OP2 months agoSent from my iPhone
papso22
Mentor2 months agoSeller protection doesn't really exist for item not as described returns.
When it does, it's only after the buyer returns the item.