refund question
hi help please i printed a tracked 48 label for an item i sold then decided to change the label to DPD Gold so how do i get a refund on the original label? thanks
1 comment
hi help please i printed a tracked 48 label for an item i sold then decided to change the label to DPD Gold so how do i get a refund on the original label? thanks
**peaseblossom**
Mentor4 months agoIf postage was stated on the listing the buyer would have paid it and it will be automatically refunded to them in 30 days.
If you paid for the original label (ie. had "free postage - seller pays" on the listing) you can cancel it here:
https://www.ebay.co.uk/claims/simple-delivery/refund/seller