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Refund postage as a seller
I’ve cancelled an item due to out of stock as I’m the seller how do I get the refund for postage back ?
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I’ve cancelled an item due to out of stock as I’m the seller how do I get the refund for postage back ?
tressygirl
Mentor2 weeks agoThis is how refund works for unused Simple Delivery labels:
If you selected 'Buyer pays’ when you created the listing, your buyer will automatically be refunded for any Simple Delivery label that isn’t used after 30 days
If you selected ‘Seller pays’ and offered free postage on your listing, you'll need to fill out the Request a refund for Simple Delivery form for the label that wasn’t used. Make sure to send your request within 14 days of your item selling.
@vindaloosalt
tobiasd4
Mentor2 weeks agoIf you used simple delivery, as buyer paid postage they get refund, can take up to 30 days.