Refund outside 30-day Period | Member To Member Support

bessingerdesignltd · 2026-05-12T13:18:30.108000Z

I purchased an item in February this year. It was found to be faulty and was returned a week later. I requested a refund within the 30-day period which the buyer has not given to date. I have had limited correspondence with the seller and been unable to move forward. I contacted eBay and they said they cannot help as it is outside the 30-day window. I do not understand this as the refund request was well within the 30-day period, but the seller is not communicating consistently so it has dragged on into May 2026 without a resolution. What are my options.

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Refund outside 30-day Period | Member To Member Support | eBay UK