Refund Missing for £2.94 After Buyer Cancellation | Member To Member Support

nigeo_6117 · 2025-10-17T17:11:46.406000Z

A buyer cancelled their order within seconds of purchase, and I was charged £2.94 for postage even though I never printed or used the label.I’ve already covered this amount out of my own pocket to complete the buyer’s refund, but eBay has not refunded me. Why was I charged in the first place when the order was cancelled immediately, and why has the £2.94 still not been returned?

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Refund Missing for £2.94 After Buyer Cancellation | Member To Member Support | eBay UK