We are members like you, Eby do put a link on the right side of every listing (except vehicles) to the 30 day money back guarantee, for buyers to read and what to do to use it.
You should be able to open an official 'Not as described' (faulty) case if stillwithin 30 days from item receiptthrough eBay and escalate opened case on day 4 onwards >
john1297576
Mentor4 months agoWe are members like you, Eby do put a link on the right side of every listing (except vehicles) to the 30 day money back guarantee, for buyers to read and what to do to use it.
fargvs
Mentor4 months agoYou should be able to open an official 'Not as described' (faulty) case if still within 30 days from item receipt through eBay and escalate opened case on day 4 onwards >
https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4...
https://pages.ebay.co.uk/ebay-money-back-guarantee/