Refund issued but goods now arrived!

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Hi!

Ebay has confirmed a refund under the guarantee but the order has just arrived! Very late, but how do I stop the refund or return it?

Thanks!

mi_maum_twwzlsxjp

11 View listings

Posted 3 months ago · Edited 3 months ago·Last reply 3 months ago

3 comments

tressygirl

Mentor3 months ago

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You cannot stop the refund, you need to find out from the seller if they refunded themselves or eBay.

If the latter, eBay may just waive the return of anything, but if the seller paid for the refund, would be nice to repay them, now the item has arrived.

@mi_maum_twwzlsxjp

mi_maum_twwzlsxjp

OP3 months ago

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Will do!!!

tressygirl

Mentor3 months ago

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If this was a Simple Delivery transaction, then eBay will have refunded you, and the seller gets to keep the payout for the item.

@mi_maum_twwzlsxjp