Refund for unused simple delivery label. | Member To Member Support

waltonfox65 · 2026-06-08T15:43:22.521000Z

I sold an item just over 2 weeks ago, using simple delivery. On this occasion the buyers postcode was incorrect. I was unable to print the simple delivery label (so could not use it). I had to use my own label and add tracking myself, the item was delivered to the buyer without any problems, so I need to be refunded £2.70 for the label I did not use. I have made the claim well within the 14 days stated, the same day I tried to print the original label. So far I haven't heard anything or received the refund, so how long is this process supposed to take? Surely a simple refund shouldn't take this long, when it's very clear that the label has not been used?Any advice would be appreciated, thanks....

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Refund for unused simple delivery label. | Member To Member Support | eBay UK