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Refund for unused postage
How do I get a refund from eBay for postage that was never used
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How do I get a refund from eBay for postage that was never used
*vyolla*
Mentor1 month agoIf you don't use the Simple Delivery label provided, you or your buyer will be refunded, depending on who paid for postage.
If you selected 'Buyer pays’ when you created the listing, your buyer will automatically be refunded for any Simple Delivery label that isn’t used after 30 days
If you selected ‘Seller pays’ and offered free postage on your listing, you'll need to fill out the Request a refund for Simple Delivery form (link below) for the label that wasn’t used. Make sure to send your request within 14 days of your item selling.
https://www.ebay.co.uk/claims/simple-delivery/refund/seller
To process your refund, we'll verify the following:
The label was paid for by you (you offered free shipping to the buyer).
The refund request is created within 14 days from the item's sale.
The label wasn't used within 14 days of the item's sale.
The package was delivered using a different tracking number.
If your request meets all these conditions, you'll receive a refund for the shipping cost.
john1297576
Mentor1 month ago · EditedCancel it, if buyer paid for postage they get an automatic refund after 30 days.
if you paid you bave to cancel.