refund for postage label - buyer cancelled

Question

Ebay charged me for the postage label for an item I sold. The buyer then cancelled. How do I get a refund for the label?

john_6248 · Accepted Answer

I managed to phone eBay about half an hour later and they sent me a form to fill out. It asked a lot of irrelevant questions such as why didn't I use the label and which courier did I use instead - knowing that the buyer had requested to cancel the order. The cost of the label was refunded 3 days later on the 10th October, within the 14 working days specified. A Packlink label I never used a couple of months ago was never refunded automatically. For this reason I decided the proactive...