Are you returning them in the same condition as received? That is if they were brand new in packaging was the packaging opened? If so, the seller can offer a partial refund.
Have you opened a return case and the partial offer is in the case or is this just through eBay messages?
If accepted by seller, a business seller has to accept, you as buyer have to pay return postage and should receive 100% refund, just as if you had returned to M & S.
tressygirl
Mentor11 months agoWhat is the reason for the return? Was the item faulty? Then, a full refund is due.
@lily777darts
lily777darts
OP11 months agoSent from my iPhone
tressygirl
Mentor11 months agoAre you returning them in the same condition as received? That is if they were brand new in packaging was the packaging opened? If so, the seller can offer a partial refund.
Have you opened a return case and the partial offer is in the case or is this just through eBay messages?
@lily777darts
lily777darts
OP11 months agoSent from my iPhone
john1297576
Mentor11 months agoIf accepted by seller, a business seller has to accept, you as buyer have to pay return postage and should receive 100% refund, just as if you had returned to M & S.
lily777darts
OP11 months agoSent from my iPhone