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Refund before I can check a return
I’ve just received an item back from a buyer, but I’m out of the country until after the refund window closes. This means I can’t check the item is returned complete and working before I have to pay them.
I just get an eternal loop with eBay when I try and speak to someone, so do I just have to suck it up and refund them and I hope the item still works?
4 comments
gscbm2000
OP11 months agoThank you, both. Refund issued and I’ll just hope it’s in the same condition as it was when I sold it 😩
red_magpie
Mentor11 months agoI’ll just hope it’s in the same condition as it was when I sold it
Or even the same item. This is eBay.
john1297576
Mentor11 months agoBuyer only has to escalate to ebay to get a refund, and you get a defect on your account.
As said you lose whatever you do, ebay would accept proof of delivery even if buyer returned an empty box.
**peaseblossom**
Mentor11 months agoYou will have to refund unless you can ask a friend to check it for you. To be honest it's hard to appeal a return at the best of times so odds are you would end up refunding anyway.