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Refund
Hello, the seller is trying to scam me. He promised to refund my money, but now he has disappeared.
I left a negative review, and he contacted me saying he would return my money if I changed the review. I have not been able to find a way to contact eBay support.
Could you please help me with how to reach eBay support?
iamshahzodnormurodov
Posted 2 months ago · Edited 2 months ago·Last reply 2 months ago
3 comments
*vyolla*
Mentor2 months agoThat US seller is infringing loads of copyrights by selling digitally delivered downloads of books - one is Prince Harry's 😀.
tommystrezures
Mentor2 months agoQuite possibly the seller was in Asia?! This is a common rouse for them.
*guinevere*
Mentor2 months agoNever try to negotiate refunds with the seller, there are official ways to deal with these cases.
Why do you need a refund?
Have you returned your item?
Was it faulty/did not match description?
Did you actually receive your item?
Use this link to the ebay money back guarantee to open the appropriate case if you havent done so already. Your seller cannot ignore an ebay case.
Returns, missing items, and refunds for buyers | eBay
If you haven't received your item open a "Not Received" case. If you have received it and there is something wrong with it open a return and choose the most appropriate reason to return. Only use "Did not fit" if the item was the expected size but just didn't fit, like an item of clothing. This would be treated as Change of Mind return. Private sellers can refuse change of mind returns but business sellers cannot, if they are dealt with within 30 days of receipt.
It's a shame you agreed to change your feedback as what this seller did is against the rules, and he could have issued the refund whenever he wanted.