Refund

Question

Hi, I recently got issued a refund on a pre order item over 2 months after purchasing. I purchased originally with Klarna, I have since closed my Klarna account. How do I get my money back? thanks

papso22 · Accepted Answer

Ebay will only ever issue a refund to the payment source. You will need to query this with Klarna.

tressygirl · Answer

If Klarna does not give you an answer, can't see how they can suggest anything, if you've closed your account with them, when a refund goes to a closed account it will bounce back to eBay and wait until you add a valid account.

Add another account you wish to receive this refund into here:

https://ppcapp.ebay.co.uk/myppc/wallet/list

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