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Reduced postage
Seller doesnt offer combined postage but agreed too tried to combine postage not offered . Shes not sure how to reduce it help
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Seller doesnt offer combined postage but agreed too tried to combine postage not offered . Shes not sure how to reduce it help
john1297576
Mentor2 weeks agoRelease of funds - read second paragraph.
tressygirl
Mentor2 weeks agoSend her this message below:
You cannot do this now. Combining postage under Simple Delivery is only possible if the buyer when buying first places the items into their basket, then proceeding to eBay checkout, they would find all items with a combined postage.
You have 2 choices now.
Either cancel the sale with the buyer's agreement, and relist all on one item for the buyer to buy and pay again. Cancel the item selecting ' Buyer Requests to Cancel', this fully refunds the buyer, and your seller performance is not affected.
Or, send the items together and buy your own over the counter postage. The drawback here is you'll only have tracking for one item so the potential of case for item not received to be made, and your payout would be held for a minimum of 14 days.
A refund is sent to whoever paid for the SD label:
If you selected 'Buyer pays’ when you created the listing, your buyer will automatically be refunded for any Simple Delivery label that isn’t used after 30 days
If you selected ‘Seller pays’ and offered free postage on your listing, you'll need to fill out the Request a refund for Simple Delivery form for the label that wasn’t used. Make sure to send your request within 14 days of your item selling.
@dwend-4680