Received item , part not working | Member To Member Support

jojosunshine13 · 2026-03-02T10:36:06.911000Z

Good morning, I ordered a set of scissors from a company in America on the 2nd of February 2026. They arrived recently and I checked the cutting scissors to check the balance, as instructed by the instructions inside the zip up container. These I then used on my hair this weekend, they worked and was happy with the results and how they cut. Today went to cut a family members hair shorter than mine and went to use the thinning scissors. These opened okay , but on going to close the scissors they wouldn't and the first two teeth stuck, they weren't stiff the scissors, they just would close. I took photos and asked the sellers advice , but haven't heard anything back. Do I have any come back as I have left feedback. Thank you for your help, best wishes,

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Received item , part not working | Member To Member Support | eBay UK