Received an eBay package that isn’t for me | Member To Member Support

ay98182 · 2025-12-31T13:42:22.901000Z

Hey everyone, so I received an eBay package (it says Marketplace Seller on it) that is to my correct address but the name on it isn’t someone I know. No one in my family etc has ordered anything. It was just left between my grate and my door, so I didn’t get a chance to reject it. I’ve posted about it on my estate’s WhatsApp thread and no one’s claimed it. What’s the best course of action? There’s a return address (and a package reference code it seems) but I don’t really want to pay return postage ideally. It’s probably for someone in my building and the flat number is wrong (it’s quite a big building but with a very specific name), do I wait for them to come to me once they’ve figured out the issue with the seller? Is eBay able to do anything? All the options I’m seeing in Help are for not receiving something you’ve ordered yourself, or it coming to a wrong address. Not for an order that has nothing to do with me. I know how it can be when your order is lost so would love to help this person out as best I can! And is there a chance this could be some kind of scam?

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Received an eBay package that isn’t for me | Member To Member Support | eBay UK