Locked
Discussion interactions are currently paused.
Purchased as a guest! Terrible idea!
I purchased a toy for my son in his cars as a guest! Terrible idea!
I didn’t know that being a guest it is impossible to track parcel or contact seller, and proving difficult to get effective help from eBay customer service also. They sent me an email with links that don’t work and I get nowhere! Requested a call… nothing!
I just need to contact the seller to understand why item hasn’t arrived yet!
request refund etc!!!
I have a very upset child waiting and a frustrating mum here losing lots of time on something to be simple to deal with if I could just click on the buttons ‘offered’!!!
can someone really help me please?
Order date: 12 Sep, 2025
I request an effective support or refund money now! Thank you
fargvs
Mentor10 months agoGuest purchases will not appear on your eBay account summary --- may be worth a search here >
Using a PC/Laptop, --- see if you can find the email Guest order Transaction number details using the Blue button in the link below --- Case options within 30 days from sale (Item not received) are there if needed >
https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/returning-item/returnin...
https://pages.ebay.co.uk/ebay-money-back-guarantee/