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Projector brandnew now faulty !
Bought a brandnew projector sealed from a shop on Ebay which has now got a fault ! It was only purchased in April this year which should have at least a years manufacturer's warranty ? I've contacted the seller but no reply ! It did say no returns but should it not have at least the years warranty ?? if that's a shop should they not offer this warranty ?
2 comments
kennyf2407
OP10 months agoHi,thanks for advice will wait & see what they say when they respond to my messages,these things happen it's not there fault but it's annoying as I paid nearly £500 for this in April & it was brandnew sealed
tressygirl
Mentor10 months agoYou cannot report this to eBay as they do not offer warranties or guarantees on items, just that they are just as described on receipt. If they are not, a buyer has 30 days under eBay's 30 day MBG, Money Back Guarantee policy, to return the item for a full refund.
If you bought this from a Private seller you are too late to claim a refund, also too late to turn to your payment provider .
Having a ' shop' on eBay, does not mean a shop as on the High Street. However, if purchased from a registered UK business, who offered a guarantee and is now not upholding this, then turn to Citizens Advice for your next steps, if you wish to take this further.
@kennyf2407