Problems adding bank account information to receive payouts | Member To Member Support

elainesusanhill · 2026-05-24T09:01:47.385000Z

I am trying to enter my bank account information on Ebay. My bank is not in the list, despite being a large UK bank, so I have entered the details manually. However, it says the account is ineligible to receive payments. The problem appears to be a mismatch of names - I will explain not using my own name and information for security reasons. So name on eBay account: Felicity Smith Bank account: Miss Felicity Z. Smith There is no option to edit the information in Ebay to give the correct bank account information. Been using eBay since 2008 and never had any issues with this. Bank accounts are never going to match exactly as the format a bank uses may vary. Any suggestions for resolving this please?

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Problems adding bank account information to receive payouts | Member To Member Support | eBay UK