Problem paying for an item
I have made a purchase today and I am trying to pay. The payment screen says to confirm my Phone number and email address. These are both correct and verified but the pay button is still greyed out.
2 comments
I have made a purchase today and I am trying to pay. The payment screen says to confirm my Phone number and email address. These are both correct and verified but the pay button is still greyed out.
kat@ebay
Hi @library71 ,
Providing an update that tech have applied a fix and the issue is resolved.
Thank you,
Kat
kat@ebay
Hi @library71 ,
Thank you for your post.
Are you still experiencing this issue? Were you trying to pay using your eBay balance as we have had reports of this happening on desktop. It has been logged with tech to investigate.
Thank you,
Kat