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Problem paying a seller
Paying for an item
I won an it item today but when trying to pay there was a pop up msg from Ebay saying seller doesn't post to my address. I contacted seller who says that she that it clearly states that she posts to UK can anyone suggest what to do. Thanks
2 comments
**peaseblossom**
Mentor3 months agoAsk the seller to put your ID on their exemption list which will lift any blocks. They'll find it on their My eBay at Site Map at the very bottom of the page. Scroll down past the categories to Sell > Selling Activities > Manage Bidders. Or send them this link:
https://www.ebay.co.uk/bmgt/ExemptBuyers
**peaseblossom**
Mentor3 months agoIf that doesn't help if you live in Channel or Scottish Islands, or Nothern Island and the seller uses Evri ask them to cancel the transaction, opt out of Evri in their postage prefs, and relist for you to buy again. Evri charges more for outlying areas, Royal Mail do not so the seller has to offer RM only for you to buy.