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Problem accessing outstanding payment balance
hi has anybody had a problem accessing their outstanding payments balance. I had no problem transferring my balance to my bank account. It asked me to confirm my identity as normal which I did it then just went round in a circle and took me back to confirming my identity. I’ve reinstalled the app. I’ve tried doing it from the website not the app and I’ve tried a different device. I’ve turned my device on and off and rebooted it but still no joy. Any ideas anyone?
1 comment
**peaseblossom**
Mentor10 months agoYes, a few people have said this now. Try asking on today's Q&A chat with ebay staff here:
https://community.ebay.co.uk/t5/Chat-with-the-eBay-Community/Weekly-Chat-with-the-eBay-Community-Team-17-09-25-2pm/m-p/7928980#M6045